居民民事服务
ບໍລິການພົນລະເມືອງ
Civil services for residents
覆盖婚姻、继承、债务、土地房屋、证件证明等常见民事事项：先讲清办理路径和材料清单，需要代办时由线下服务点承接，材料可在线补交，进度可在线查询。平台提供材料整理与路径协助，不替代政府审批决定。
主要能力 · Features
- 二十类常见民事事项办理指引 Guides for twenty common civil matter types
- 材料清单 + 在线补交材料 Material checklists with online submission
- 服务点扫码承接与进度查询 Service-point intake via QR and progress lookup
- 收费透明：立案与收费留痕可查 Transparent fees with auditable records
常见问题 FAQ
平台能保证证件或审批办下来吗？
不能。平台负责材料整理、路径指引和服务点跟进，审批结果由主管机关依法决定，任何"包过"承诺都不可信。
English
Can the platform guarantee approval?
No. The platform organizes materials, explains paths and follows up via service points; outcomes are decided by the competent authority. Distrust any "guaranteed approval" claims.
民事服务怎么收费？
基础 AI 功能对个人用户免费；商标注册协助、律师复核等委托服务按事项报价，下单前明确费用。
English
How is it priced?
Core AI features are free for individuals; commissioned services (trademark filing support, lawyer review, etc.) are quoted per matter before you order.
相关服务 · ບໍລິການທີ່ກ່ຽວຂ້ອງ · Related services
- 居民民事服务协助 协助梳理事项、材料清单、表格路径和服务点承接。
- 婚姻/亲属/继承材料整理 整理身份、关系证明、表格路径和材料缺口，必要时转人工/律师复核。
ບໍລິການພົນລະເມືອງ
ເລື່ອງພົນລະເມືອງທົ່ວໄປ — ການແຕ່ງງານ, ມໍລະດົກ, ໜີ້ສິນ, ທີ່ດິນ-ເຮືອນ, ໃບຢັ້ງຢືນ: ອະທິບາຍຂັ້ນຕອນ ແລະ ເອກະສານ, ຈຸດບໍລິການຊ່ວຍດຳເນີນການ, ຕິດຕາມຄວາມຄືບໜ້າອອນລາຍ.
Civil services for residents
Common civil matters — marriage, inheritance, debt, land and housing, certificates: clear handling paths and material checklists first, offline service points take over when you need it done, with online material submission and progress lookup. The platform assists with materials and paths; it does not replace government decisions.